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Position: Care Coordinator

Reporting to: Branch Manager

Contract type: Full Time, Permanent



We are looking for a Care Coordinator to join our team in Yorkshire South & West. In this role, you will effectively and efficiently manage the delivery of high quality care services in Yorkshire South & West, ensuring that Care Workers are matched to Clients based on the level and type of care they need, along with, when possible, being in close proximity.

Key Responsibilities:

  • Ensure that Care Worker rota's are organised, correctly matched to Clients’ needs and well-planned, taking into account travelling time, holiday cover and last minute cancellations.
  • Provide insight into developing, implementing and executing a successful Operational practice across the Care side of the business.
  • Responsible for resourcing for new care packages and building on existing packages.
  • Improving and maintaining the continuity of care for new and existing care packages.
  • Maintain clear, accurate, appropriate and up-to-date digital records for all Clients and Care Workers within your area, using our bespoke system.
  • Responsible for cordially resolving customer queries in a timely manner within your area to maintain a positive Company reputation
  • Ensure all operations are Company and CQC Compliant.
  • Help develop the company’s Care Worker Community.
  • Arrange training and performance appraisals as required.
  • Contribute to the growth and service expansion targets set by the business.


  • Ideally NVQ/QCF level 3 in Care.
  • At least 2 years experience working as a care coordinator for a Domiciliary Care Agency. Live-in care coordination experience is preferred.
  • Knowledge of CQC Compliance is essential.
  • Ideally experienced in conducting care assessments, care reviews and being able to motivate care staff.
  • Organised, methodical, and a good eye for detail.
  • Being flexible around working schedules, roles and responsibility as it is a fast growing start up environment
  • Being a team player is extremely crucial to this role.


  • Great career development opportunity with a fast-growing company with ambition.
  • Hardworking team looking to build something to change Care in the UK.
  • Competitive salary.


What’s it like to be part of the Cera team?

Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology.

You have the opportunity to join a purpose-driven company at the tipping point of transformation. You’ll play a key part in the evolution of Cera and make a real impact, now and in the future.



Yorkshire South & West (Barnsley), Yorkshire South & West (Doncaster), Yorkshire South & West (Rotherham) and Yorkshire South & West (Wakefield)

Or, know someone who would be a perfect fit? Let them know!

S70 1SH Barnsley Directions recruitmentcarers@ceracare.co.uk View page

Yorkshire South & West (Doncaster)

DN1 3NJ Doncaster Directions recruitmentcarers@ceracare.co.uk View page

Yorkshire South & West (Rotherham)

S60 1LY Rotherham Directions recruitmentcarers@ceracare.co.uk View page

Yorkshire South & West (Wakefield)

Wakefield Directions recruitmentcarers@ceracare.co.uk View page

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