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Care Coordinator- Moray & Highlands, Scotland

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Position: Care Coordinator

Reporting to: Registered Manager/ Care Manager

Contract type: Full Time, Permanent, Moray & Highlands, Scotland


About Cera 

Cera’s vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference. 

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care. 

About you:

We are looking for a passionate Care Coordinator to become an ambassador for Cera and an extension of our family. You will support the Registered Manager/Care Manager to deliver the service in accordance with standards agreed by Cera, legislative requirements, relevant regulations and in line with accepted best practice, and within the financial plans agreed from time-to-time with the Regional Director, deputising  for the function of the Registered/Care Manager during their absence, while at all times supporting the decisions made by Registered Manager.


  • Understand human rights and the impact on care delivery.
  • Respect and uphold a professional, open, positive and inclusive branch culture where everyone is treated with dignity and respect regardless of their culture, religion, age, race, sexual orientation, gender persuasion or disability.
  • Embed an environment where all staff contribute to the efficient running of the service.
  • Support a culture where people ‘speak up’ about concerns and act upon them.
  • Communicate the aims and objectives of the service in an open, accurate and straightforward way using appropriate professional language.
  • Ensure Service Users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing
  • Be responsible for promoting and safeguarding the welfare of the individuals we support
  • Champion person-centred care and demonstrate treating people as individuals, respecting their decisions and choices. 
  • Commit to Improving outcomes for people who use and work for the service 
  • Be responsible for promoting and safeguarding the welfare of the individuals we  support
  • Plan, develop, implement and assess approaches to promote health and well-being, whilst recognising and reporting situations where there might be a need for protection
  • Induct and orientate new employees to the job role and service, adapting your approach according to the individual and their  level of experience working within care.
  • Ensure Health & Safety policies and procedures are adhered to all times and issues addressed to provide a safe environment.

Background and Experience: 

  • Previous experience as a Care Coordinator 
  • Experience of working with Service Users who have additional support needs
  • Experience conducting Client Introductory visits 
  • Experience constructing Care Plans 
  • Ideally SVQ 3 qualified (desirable)
  • Registered with the SSSC


  • Great career development opportunity with a fast-growing company with ambition. 
  • Hardworking team looking to build something to change Care in the UK. 
  • Competitive salary. On-call included in the salary

You’ll have access to:

•Training and development for your role and future career development •Discretionary bonus •Lifeworks discount platform and Employee Assistance Programme •Refer a Friend scheme •mobile phone and other required tech•service awards •recognition awards •company pension scheme

Cera promotes a carer-first approach. Our frontline staff are the most important part of the Cera family. You will join a visionary organisation on the tipping point of transformation and have the opportunity to form part of our larger mission to change the face of social care. Your branch will be equipped with innovative software and you will have the opportunity to lean on our wider organisation for the most progressive and personable operational support. 

Our app proactively tracks and monitors the health of our customers, enabling families and medical professionals to have visibility of changes in health and well being status. Using AI to predict potential health concerns, we’re able to help our customers avoid unnecessary hospital visits, whilst protecting vital NHS resources.





Or, know someone who would be a perfect fit? Let them know!

Moray & Highlands (Scotland)

IV30 Elgin Directions

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